Last Updated: August 22, 2026
At Melalidriver.com, we respect your privacy and are committed to protecting the personal information you provide when using our website, contacting us, or booking our driver and tour services in Bali.
1. Information We Collect
When you contact or make a booking with us, we may collect information such as:
Name
WhatsApp number or telephone number
Email address
Pickup and drop-off locations
Tour or transportation preferences
Booking dates and times
Information you voluntarily provide when communicating with us
We only request information that is reasonably necessary to provide our services and communicate with you.
2. How We Use Your Information
Your information may be used to:
Process and manage tour or transportation bookings
Communicate with you about your reservation
Arrange pickup and transportation services
Respond to questions and requests
Provide information about our services
Improve our website and customer experience
Comply with applicable legal requirements
We do not use your personal information for purposes unrelated to our services without an appropriate legal basis or your consent where required.
3. WhatsApp and Communication
If you contact Melalidriver.com through WhatsApp, telephone, email, or other communication platforms, the information you provide may be used to respond to your inquiry or manage your booking. Those platforms may have their own privacy policies and terms that apply to your use of their services.
4. Cookies and Website Data
Melalidriver.com may use cookies or similar technologies to help the website function properly, understand website usage, improve performance, and provide a better user experience.
You may be able to control or disable cookies through your browser settings. Some website features may not function properly if certain cookies are disabled.
5. Third-Party Services
Our website may use third-party services such as analytics tools, maps, payment providers, communication services, advertising platforms, or booking-related services. These providers may process information according to their own privacy policies.
We do not sell your personal information to third parties.
6. Data Security
We take reasonable measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. However, no website or internet transmission can be guaranteed to be completely secure.
7. Data Retention
We retain personal information only for as long as reasonably necessary to provide our services, maintain booking records, resolve disputes, meet legal obligations, or protect our legitimate business interests.
8. Your Privacy Rights
Depending on applicable law, you may have rights regarding your personal information, including requesting access, correction, deletion, or restriction of certain processing.
To make a privacy-related request, please contact us using the contact information available on Melalidriver.com.
9. Children's Privacy
Our website and services are not specifically directed toward children. We do not knowingly collect personal information from children without appropriate consent where required by law.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, website, technology, or legal requirements. Any updated version will be published on this page with a revised Last Updated date.
11. Contact Us
If you have questions about this Privacy Policy or how your personal information is handled, please contact:
Melalidriver.com
Bali, Indonesia
Website: Melalidriver.com